Why Cardmoire does not show Apple Contacts
This is intentional. Cardmoire is a separate private staging vault and never requests Contacts permission. Export the records you want from another app as a vCard or CSV file, then select that file in Cardmoire.
Duplicate review
The Audit screen groups copies when they share an exact normalized phone, email, or name and organization. Open a group, choose the survivor, inspect the proposed result, and then either merge the Cardmoire copies or keep them separate. A merge never changes Apple Contacts.
Undo and recovery
Cardmoire keeps local snapshots for the last ten vault-changing operations. Use the undo button when it appears in the top toolbar. If the saved vault cannot be read, Cardmoire preserves the original file, blocks changes, and offers a way to save a copy for recovery. For longer-term recovery, regularly export a Cardmoire JSON backup and keep it in a location you control.
CSV headers
Common headers are recognized, including name, first_name, last_name, company, organization, job_title, phone, email, note, and tags. Cardmoire also recognizes its exported phones, emails, websites, and address columns. Fields may be quoted and notes may span lines. Malformed quotes, duplicate headers, and inconsistent column counts are rejected. CSV preserves readable values but flattens field labels and address components; use JSON backup to preserve full contact structure. Separate tags with a vertical bar or semicolon.
Unsupported or unreadable files
Confirm the file extension is .vcf, .vcard, .csv, or .json. A JSON file must be a Cardmoire backup. If a vCard fails, export it again from its source without manual editing. Cardmoire will not guess at a malformed file.
Reset the sample
Open Standards and choose either Replace with fictional sample or Start with an empty vault. The included sample contains fictional records and reserved example.invalid addresses.
Contact support
Email appsupport@shadowfetch.com with Cardmoire, app version and build, device model, iOS version, the action you attempted, and any error text. Do not attach contact files or other personal data unless support explicitly requests a redacted example.